Tiva C Launschpad

I have tiva C, I connect it to the pc via USB, but it is not recognized, does anyone know this problem?!

This issue can be caused if any of the following situations exist: The currently loaded USB driver has become unstable or corrupt.

How to Fix a Corrupted USB Drive

1)Open File Explorer.
2)Go to This PC.
3)Right-click the corrupted USB flash drive and choose the Properties option.
4)Navigate to the Tools tab.
5)Click Check.
6)Select the Scan and repair drive option.
7)Wait for the Error Checking tool to repair your drive.

Any leaders here who could help this person out?