I am wondering if somebody else here on this forum has same sort of experience when
asking Aisler for advice:
Having noticed a wire overlap problem:
I wanted to have some advice from them before I ordering to fabricate my newly designed PCB and wrote Felix (from Aisler) on Sept. 16th an email. Until now I did not get a response. In the meantime I took the risk and ordered that PCB to fabricate.
The result was an impeccable fabricated PCB (yes, they make beautiful PCB’s).
Recently I wanted to order another PCB to fabricate but during the process of administration I got a question and filled in a support request.
Then again no response until now (a question made on Oct. 6th.
Do others have this same “no responding” experience?