Failed installation due to unkown DLL files

Howdy Gang,

I’ve just paid for and downloaded the last two 64bit releases for Windows 11 Ver 10.0.22621 and upon failed installation, states that I don’t have required DLL files and then doesn’t bother to tell me what DLLs it needs:


Can someone point me in the right direction please as the MSI file is the only one available?

Cheers, P.

There is a debug log available for the installer.

msiexec /i “C:\MyPackage\Example.msi” /L*V “C:\log\example.log”

which may provide some information. Other than that I’d suggest opening an issue on github here as the developers read github more often than the forums.


Thanks Peter, no such log file/directory. I’ll post on GitHub.

You need to run the installer with that command line to get the debug log I think (I just copied it from a github post in case I ever needed it but have never had a problem on Win10.)